Peter A Moulton & Company

Top priority

When you deal with Peter A Moulton & Co. you deal with me. It is my name and my business and I take customer service very seriously.
I know that when you want a Website produced or changes made or there is a problem of some kind that it reflects on YOUR business and that is why I handle each request urgently.

Also dealing with clients personally I get to know what they like and how they work and that is something you can’t get from a phone center.
I work six days a week and monitor email 7 days a week. When I get a message from a client I usually respond within hours if not minutes. If a problem exists (like the site or email not coming up) I work on it immediately to get it up and running again which usually happens inside of an hour. There are a lot of potential problem areas on a network as large as the Internet, but knowing how to narrow the problem to get the site restored quickly is something that comes only with experience and treating my client’s problems as my own.
When you are my client, I know you and you know me …personally.

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a host of skills

Producing a Website takes many different skills. It is not like using a word processor even though it might look that way to the visitor.

The Web page itself is actually written in a program code called HTML which has standards set by W3C and is interpreted by the browser to show the page you see. These standards try to ensure compatibility among all browsers. That is why it is important to follow them.

Speaking about standards, there are standards that the search engines use to find and list sites that need to be known and understood to ensure placement. They are not published by the search engines, but ignoring them is a ticket obscurity.

The look of the page is adjusted by another type of programming code called CSS which helps the browser place the components of the page precisely.

Interactivity with the Web page by a visitor is accomplished through forms that are processed by another program written in PHP or ASP or PERL to have the desired effect such as send a message or be stored in a database.

Creating and adjusting the graphics takes skill with a graphics program to get just the right look that fits with the rest of the site.

Skills in Shock-wave/Flash allow video and sound to be played on a Website in rea-l time like the ones you see on YouTube.com. Composing and working with these files takes another complete skill set.

Finally, the interaction with the server to transfer files (that make up the Website) back and forth is accomplished using FTP which is a type of protocol Web servers can understand.

Learning and perfecting these skills takes years of experience with many programs. There are shortcuts, using templates and all-purpose Website programs, but there is always something that the client wants that is unique to their business.
See examples of how I have provided what my clients want.

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Webmaster services

Just like your house, your car, or for that matter your body, your Website needs maintenance. Whether it is adding new material or adding new features you need to keep your Website up and keep it fresh for your visitors. I can offer you a contract to do that for little money but lots of peace of mind.
I will back up your files in a separate location from your Internet server. I will maintain an FTP set up to move files to the server, so when you need a change done quickly, all you have to do is send me a message. Of course, large changes would be subject to our standard design fees, but small changes are included Free!
To perform some services like search engine optimization and database management we would have to have FTP access to your site, but we can also help you make changes with HTML, PHP, JavaScript, ASP, and graphics via e-mail.
Do not take chances with the maintenance of your Web site. An inexperienced person with access to your site can wipe it out in a minute and all the time and money you spent designing it could be wasted. Leave the maintenance to professionals who will give you good service and protect your investment.

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